Terms and Conditions

Welcome to Ram Astha. By accessing or using our website (www.ramastha.com) or any of our services, products, or events, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before using our platform. If you do not agree with any part of these terms, you must not use our website or services.

1. Definitions

• “We,” “us,” or “Ram Astha”: Refers to Ram Astha Inc., the operator of the website and provider of services, products, and events.
• “You” or “user”: Refers to any individual or entity accessing or using our website or services.
• “Services”: Includes, but is not limited to, pooja bookings, spiritual consultations, event registrations, retreats, and other offerings provided through our website.
• “Products”: Refers to physical or digital items available for purchase, such as religious artifacts, prasad, or digital content.

2. General Use of the Website

• You must be at least 18 years of age or have the consent of a legal guardian to use our website and services.
• You agree to provide accurate, complete, and up-to-date information when making purchases or registering for services.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
• Unauthorized use of the website, including but not limited to hacking, data scraping, or distributing malicious content, is strictly prohibited and may result in legal action.

3. Services and Products

• Pooja and Spiritual Services:
  • All services are subject to availability and may be conducted by qualified priests or facilitators appointed by Ram Astha.
  • Service schedules, including dates and times, are confirmed at the time of booking but may be subject to change due to unforeseen circumstances.
• Events and Retreats:
  • Participation in events or retreats is subject to compliance with event-specific guidelines, which will be provided at the time of registration.
  • Ram Astha reserves the right to refuse entry or participation to any individual who violates these guidelines.
• Products:
  • Product descriptions, including images and specifications, are provided in good faith but are not guaranteed to be error-free.
  • Prices are subject to change without prior notice, and applicable taxes or shipping fees will be displayed at checkout.

4. Payments

• All payments must be made through the payment gateways provided on our website.
• By providing payment information, you confirm that you are authorized to use the chosen payment method.
• Payments are processed in Indian Rupees (INR) unless otherwise specified. For international transactions, currency conversion fees may apply as per your bank or payment provider’s policies.
• In case of payment disputes, please contact support@ramastha.com within 7 days of the transaction.

5. Cancellations and Refunds

• All cancellations and refunds are governed by our Cancellations and Refunds Policy, which forms an integral part of these Terms and Conditions.
• By making a purchase, you acknowledge and agree to the terms outlined in the Cancellations and Refunds Policy.

6. Intellectual Property

• All content on the website, including text, images, logos, videos, and digital downloads, is the property of Ram Astha or its licensors and is protected by copyright, trademark, and other intellectual property laws.
• You may not reproduce, distribute, modify, or create derivative works of any content without prior written consent from Ram Astha.
• Limited permission is granted to use digital downloads purchased through the website for personal, non-commercial use only.

7. Limitation of Liability

• Ram Astha strives to provide accurate and reliable services but does not guarantee the outcome or efficacy of spiritual services, as these are subject to individual beliefs and circumstances.
• To the fullest extent permitted by law, Ram Astha shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products.
• Our total liability for any claim shall not exceed the amount paid by you for the specific service or product giving rise to the claim.

8. Indemnification

• You agree to indemnify and hold Ram Astha, its affiliates, and employees harmless from any claims, losses, or damages arising from your use of the website, violation of these Terms and Conditions, or infringement of any third-party rights.

9. Governing Law and Jurisdiction

• These Terms and Conditions are governed by the laws of India.
• Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in [City, State, e.g., Mumbai, Maharashtra], India.

10. Changes to Terms and Conditions

• Ram Astha reserves the right to modify these Terms and Conditions at any time. Updates will be posted on the website, and continued use of the website or services after such changes constitutes acceptance of the revised terms.

11. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact:

• Email: support@ramastha.com
• Phone: +91-XXX-XXX-XXXX (Monday–Saturday, 9 AM–6 PM IST)
• Website: www.ramastha.com/contact

Thank you for choosing Ram Astha. We are committed to serving you with devotion and integrity.